Iata ticketing and travel developing programme

How You Will Benefit

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  • Make appropriate travel arrangements and reservations
  • Calculate and quote appropriate air fares
  • Complete international travel documents in accordance with the applicable IATA rules and procedures
  • Be on the leading edge for 2007 e-ticketing global implementation
  • Answer customers' queries, quote rates and supplements, explain conditions and book tour products
  • Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding
  • Understand the role of information technology- Global Distribution Systems and the Internet
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Designed for

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  • Students who wish to have a career in the travel industry
  • Junior travel consultants
  • Airline personnel
  • Tour operators who deal regularly with travel agents
  • Personnel of large companies responsible for making travel arrangements
  • Travel Agencies that hire employees who hold the IATA/UFTAA International Travel and Tourism Foundation Diploma meet one of the requirements towards becoming IATA-accredited agencies.
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Course Content

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  • Environment
  • The Travel & Tourism Industry and the Travel Professional
  • Geography in Travel Planning 1
  • Travel Formalities
  • Products
  • Land Transport - Rail 1
  • Water Transport - Ferry
  • Land Transport - Car and Camper
  • Tour Packages 1
  • Hotels
  • Air Transport Essentials
  • Support Services
  • Customer Service
  • Technology in the Travel Industry 1
  • Air Fares and Ticketing
  • Air Fares and Ticketing
  • GDS Electronic Booking Tools (CD-ROM*)
  • Global Distribution Systems training. Choose between Amadeus, Galileo, Sabre or Abacus.*Minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory.
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المواعيد المتاحة